[gps-talkusers] Re: cheap trial of Seeing Eye app?
- From: Alex Hall <mehgcap@xxxxxxxxx>
- To: gps-talkusers@xxxxxxxxxxxxx
- Date: Fri, 12 Jul 2013 08:37:26 -0400
My point was not to complain about the pricing. I even stated in my message
that I think the app's price is fair. My point was simply that many feel the
price is too high without a way to evaluate the app first, to make sure it will
work for them and is worth the price. Yes, $70, or even $130, is very cheap for
a blindness-specific gps app, and yes, Sendero has its reputation. However,
many have never used another Sendero navigation product since braille
notetakers are quite expensive and iOS devices are relatively cheap, so you get
a lot of people new to Sendero suddenly being asked to drop a large sum of
money on an app they can't test out first.
I'm glad to see Sendero will look into this, and I do understand that it will
be more difficult than it could be since they will have to create the back-end
solution themselves. Once again, my only intent in writing my original message
was to point out that, on twitter, mailing lists, and other places, I see a lot
of people not trying the app precisely because they can't *try* it, only buy it
for a relatively high price. To reiterate, I feel the asking price is
completely fair so long as you know the app will meet your needs and be worth
it; it is the inability to determine said worthiness I wanted to point out. I
did not mean to stir up anything.
On Jul 12, 2013, at 7:16 AM, Kelly Pierce <kellytalk@xxxxxxxxx> wrote:
> Mike May is right. I'm getting sick of all the bitching about
> pricing. Disability specific accessible technology usually has a
> higher price than mainstream offerings. Yesterday, I got creative and
> thought about solutions for the Seeing Eye app price. I redeemed
> credit card rewards for $75 in iTunes gift cards. These can be used
> in the app store to buy apps. If folks want a price reduction, they
> can get one through free or heavily discounted iTunes gift cards.
> Many people want to dump these and they can be bought on Craig's List
> for pennies on the dollar. There are real ways to have a dirt cheap
> iOS Seeing Eye app while at the same time supporting the developers
> who made this substantial access possible.
>
> Kelly
>
>
>
> On 7/12/13, Michael Malver <mmalver@xxxxxxxxx> wrote:
>> I don't mind paying a price for accessibility, but when multiple people
>> state they want a monthly subscription to try the app, and then that
>> feature
>> isn't listed in the top eight, IMO, it shows the company isn't truly
>> listening to what we as customers want. Mike said he wanted a monthly
>> subscription, but it was harder to implement than he thought. Does this
>> mean
>> Senderro would rather program softball solutions into their products and
>> rely on their reputation and the words of others to sell their products? I
>> suspect so. If Senderro truly wanted a monthly membership option, then
>> instead of 'looking into it,' they would be 'working tirelessly to ensure
>> we
>> are meeting the needs and desires of our current and future customers.'
>> I thought about posting a low review for this app based on my frustration
>> with Mr. May's wish to rely on reputation and review over customer wishes,
>> but I didn't because I realize most people don't know who I am and wouldn't
>> care how I reviewed the product, plus those people who love Senderro and
>> are
>> going to buy it won't read the reviews anyway.
>> Besides, if there ever is a monthly license, and I do try it, I'm sure I'll
>> most likely end of buying it and wanting to give the app a high review. I'm
>> holding out for the optimistic outcome rather than voicing negativity on
>> the
>> review page in the short run
>>
>>
>> -----Original Message-----
>> From: gps-talkusers-bounce@xxxxxxxxxxxxx
>> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Brandon Armstrong
>> Sent: Friday, July 12, 2013 12:37 AM
>> To: gps-talkusers@xxxxxxxxxxxxx
>> Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
>>
>> Hello, I totally agree with what Mike said in this post. I too would also
>> like to see people discuss features and not write such poor reviews in the
>> App Store simply because of the price. I love the app, and I love what Mike
>> and Charles have done to make it worthwhile to get. I don't mind paying a
>> little bit of a price for accessibility.
>>
>> Brandon Armstrong sent from my iPhone
>>
>> On Jul 12, 2013, at 0:16, "Michael May" <mikemay@xxxxxxxxxxxxxxxx> wrote:
>>
>>> It is true that Apple does not offer either trials or monthly
>> subscriptions.
>>> Suppliers have found ways to do this outside Apple and we will see
>>> what is involved in this. As I made clear in the podcast, we
>>> originally wanted to have a monthly subscription for this app but that
>>> was not as easy as I hoped.
>>>
>>> Also, as I said, 90% of apps do not turn a profit. Expecting the price
>>> to be lower than it is so that Sendero does not stay in business or
>>> does not improve features, is pretty short-sighted.
>>>
>>> There are other options for navigation information so if folks are not
>>> comfortable spending $69 based on Sendero's reputation of 13 years
>>> developing accessible GPS or the feedback of other users, vote with
>>> your credit card. The beauty of the market these days is that you have
>>> options and that is a very good thing. Many people think Seeing Eye
>>> GPS is an option but there are other choices. Heck, we even got
>>> complaints about the $4.99 price for Sendero Lookaround. Seems
>> embarrassing.
>>>
>>> I'd love to see the dialog get off the dirt cheap IOS price point and
>>> on to features and functionality.
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: gps-talkusers-bounce@xxxxxxxxxxxxx
>>> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Hall
>>> Sent: Thursday, July 11, 2013 6:04 PM
>>> To: gps-talkusers@xxxxxxxxxxxxx
>>> Subject: [gps-talkusers] cheap trial of Seeing Eye app?
>>>
>>> Hi all,
>>> The features list on which people can vote made no mention of a
>>> cheaper subscription option, and I did not write one in since that
>>> seems more a pricing decision than an app feature. I just wanted to
>>> remind Sendero that, at least from what I've seen, they are losing a
>>> lot of business since people do not want to drop $70 on the hearsay of
>>> others. The lack of a cheap subscription, or even a "lite" version of
>>> the app with restricted features, is a major sticking point which
>>> should, I feel, be addressed in addition to the app features now being
>> voted on.
>>>
>>>
>>> Have a great day,
>>> Alex (msg sent from Mac Mini)
>>> mehgcap@xxxxxxxxx
>>>
>>>
>>>
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>>> -----
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>>>
>>>
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> To change your email settings (unsubscribe, digest only, or vacation mode):
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>
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Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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