[gps-talkusers] Re: cheap trial of Seeing Eye app?
- From: Alex Hall <mehgcap@xxxxxxxxx>
- To: gps-talkusers@xxxxxxxxxxxxx
- Date: Fri, 12 Jul 2013 13:16:33 -0400
Look, for the last time: I do NOT have any problem with the price! All I was
saying was that it is a lot to ask a user to pay without offering any trial
whatsoever, not that it is a lot to pay no matter what. As to investing making
you more likely to use it, I can see where you are coming from there, but the
majority will not invest in something on a chance that they will eventually
find it useful. Of course, some will, but some will decide that the price is
too high to pay based on zero experience. That's all I was saying; not that the
app is unfairly priced, not that people should switch mobile operating systems
(where'd that even come from?), not that Sendero did a bad job, not that the
app is not worth it. As I said, I never expected such heated replies to what I
thought was a simple message, and I'm still not sure why things flared up the
way they did.
On Jul 12, 2013, at 12:04 PM, Aaron Linson <blindgeek1989@xxxxxxxxx> wrote:
> Charles,
> I said that because even though Nearby Explorer is $99 most other apps like
> audioboo and pod catchers are free. A lot of the things iOS has you have to
> instal free apps to get. That's why I said what I said. People are always
> going to complain about the pricing of apps. However, they are still going to
> keep buying iOS devices.
> Aaron Linson
> Director and Producer for Audio
> Fedora Outlier LLC
> IOS and Android Accessibility Advocate
>
>
> On Jul 12, 2013, at 11:47 AM, "Charles LaPierre" <charles@xxxxxxxxxxxxxxxx>
> wrote:
>
>> Hi Aaron,
>> Why would you say “…there is always Android if you don’t want to pay for
>> apps.”? The APH product on android called Nearby Explorer is $99.
>>
>> I am somewhat surprised that currently Nearby Explorer have 5 out of 5 stars
>> with 2 reviews. Whereas Sendero’s Seeing Eye GPS currently has 3 out of 5
>> stars and 22 reviews.
>>
>> Charles LaPierre, CTO Sendero Group
>> Developers of accessible GPS and distributors of technology for the blind
>>
>> Office Phone: 888-757-6810
>> Email: Charles@xxxxxxxxxxxxxxxx
>> Sendero web: http://www.senderogroup.com
>> General GPS Web: http://www.AccessibleGPS.com
>>
>> From: gps-talkusers-bounce@xxxxxxxxxxxxx
>> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Aaron Linson
>> Sent: Friday, July 12, 2013 8:22 AM
>> To: gps-talkusers@xxxxxxxxxxxxx
>> Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
>>
>> I agree with Robert Carter. My thoughts are there is always Android if you
>> don't wanna pay for apps. You bought an iPhone so shut up and get your heads
>> out of the clouds about app prices they are what they are and if you don't
>> like it then switch to android otherwise just suck it up and pay for it. If
>> you think your not going to use it then don't buy it. Plain and simple.
>> Aaron Linson
>> Director and Producer for Audio
>> Fedora Outlier LLC
>> IOS and Android Accessibility Advocate
>>
>>
>> On Jul 12, 2013, at 11:13 AM, ROBERT CARTER <nc5rnc5r@xxxxxxxxx> wrote:
>>
>>
>> Hi,
>>
>> I think that learning to work safely and efficiently with a GPS app involves
>> adopting it as part of your mobility toolkit. This adoption takes time and
>> effort. The rewards are hight but there are new skills and responsibilities
>> that must be mastered. It is rather like joining a gym to begin an exercise
>> program or going for a guide dog. A one time trial and probably anything
>> under a month really doesn't give one the necessary time to develop the
>> skills and habit of using the GPS software. I would argue that after only a
>> brief trial, many people would decide that a GPS app was not for them. If,
>> however, they had made an investment and stuck with it longer, they would
>> much more likely reap the benefits.
>>
>> This is why I think a subscription model works for the Seeing Eye GPS
>> product. Making the financial investment makes people more likely to make
>> the effort to really learn and get good at using such a product.
>>
>> At around 8.5 cents a day, I don't think the three year subscription is
>> unreasonable for a fully accessible GPS app.
>>
>> Robert Carter
>>
>>
>>
>>
>> On Jul 12, 2013, at 7:37 AM, Alex Hall <mehgcap@xxxxxxxxx> wrote:
>>
>>
>> My point was not to complain about the pricing. I even stated in my message
>> that I think the app's price is fair. My point was simply that many feel the
>> price is too high without a way to evaluate the app first, to make sure it
>> will work for them and is worth the price. Yes, $70, or even $130, is very
>> cheap for a blindness-specific gps app, and yes, Sendero has its reputation.
>> However, many have never used another Sendero navigation product since
>> braille notetakers are quite expensive and iOS devices are relatively cheap,
>> so you get a lot of people new to Sendero suddenly being asked to drop a
>> large sum of money on an app they can't test out first.
>>
>> I'm glad to see Sendero will look into this, and I do understand that it
>> will be more difficult than it could be since they will have to create the
>> back-end solution themselves. Once again, my only intent in writing my
>> original message was to point out that, on twitter, mailing lists, and other
>> places, I see a lot of people not trying the app precisely because they
>> can't *try* it, only buy it for a relatively high price. To reiterate, I
>> feel the asking price is completely fair so long as you know the app will
>> meet your needs and be worth it; it is the inability to determine said
>> worthiness I wanted to point out. I did not mean to stir up anything.
>> On Jul 12, 2013, at 7:16 AM, Kelly Pierce <kellytalk@xxxxxxxxx> wrote:
>>
>>
>> Mike May is right. I'm getting sick of all the bitching about
>> pricing. Disability specific accessible technology usually has a
>> higher price than mainstream offerings. Yesterday, I got creative and
>> thought about solutions for the Seeing Eye app price. I redeemed
>> credit card rewards for $75 in iTunes gift cards. These can be used
>> in the app store to buy apps. If folks want a price reduction, they
>> can get one through free or heavily discounted iTunes gift cards.
>> Many people want to dump these and they can be bought on Craig's List
>> for pennies on the dollar. There are real ways to have a dirt cheap
>> iOS Seeing Eye app while at the same time supporting the developers
>> who made this substantial access possible.
>>
>> Kelly
>>
>>
>>
>> On 7/12/13, Michael Malver <mmalver@xxxxxxxxx> wrote:
>>
>> I don't mind paying a price for accessibility, but when multiple people
>> state they want a monthly subscription to try the app, and then that
>> feature
>> isn't listed in the top eight, IMO, it shows the company isn't truly
>> listening to what we as customers want. Mike said he wanted a monthly
>> subscription, but it was harder to implement than he thought. Does this
>> mean
>> Senderro would rather program softball solutions into their products and
>> rely on their reputation and the words of others to sell their products? I
>> suspect so. If Senderro truly wanted a monthly membership option, then
>> instead of 'looking into it,' they would be 'working tirelessly to ensure
>> we
>> are meeting the needs and desires of our current and future customers.'
>> I thought about posting a low review for this app based on my frustration
>> with Mr. May's wish to rely on reputation and review over customer wishes,
>> but I didn't because I realize most people don't know who I am and wouldn't
>> care how I reviewed the product, plus those people who love Senderro and
>> are
>> going to buy it won't read the reviews anyway.
>> Besides, if there ever is a monthly license, and I do try it, I'm sure I'll
>> most likely end of buying it and wanting to give the app a high review. I'm
>> holding out for the optimistic outcome rather than voicing negativity on
>> the
>> review page in the short run
>>
>>
>> -----Original Message-----
>> From: gps-talkusers-bounce@xxxxxxxxxxxxx
>> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Brandon Armstrong
>> Sent: Friday, July 12, 2013 12:37 AM
>> To: gps-talkusers@xxxxxxxxxxxxx
>> Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
>>
>> Hello, I totally agree with what Mike said in this post. I too would also
>> like to see people discuss features and not write such poor reviews in the
>> App Store simply because of the price. I love the app, and I love what Mike
>> and Charles have done to make it worthwhile to get. I don't mind paying a
>> little bit of a price for accessibility.
>>
>> Brandon Armstrong sent from my iPhone
>>
>> On Jul 12, 2013, at 0:16, "Michael May" <mikemay@xxxxxxxxxxxxxxxx> wrote:
>>
>>
>> It is true that Apple does not offer either trials or monthly
>> subscriptions.
>>
>> Suppliers have found ways to do this outside Apple and we will see
>> what is involved in this. As I made clear in the podcast, we
>> originally wanted to have a monthly subscription for this app but that
>> was not as easy as I hoped.
>>
>> Also, as I said, 90% of apps do not turn a profit. Expecting the price
>> to be lower than it is so that Sendero does not stay in business or
>> does not improve features, is pretty short-sighted.
>>
>> There are other options for navigation information so if folks are not
>> comfortable spending $69 based on Sendero's reputation of 13 years
>> developing accessible GPS or the feedback of other users, vote with
>> your credit card. The beauty of the market these days is that you have
>> options and that is a very good thing. Many people think Seeing Eye
>> GPS is an option but there are other choices. Heck, we even got
>> complaints about the $4.99 price for Sendero Lookaround. Seems
>> embarrassing.
>>
>>
>> I'd love to see the dialog get off the dirt cheap IOS price point and
>> on to features and functionality.
>>
>>
>>
>>
>> -----Original Message-----
>> From: gps-talkusers-bounce@xxxxxxxxxxxxx
>> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Hall
>> Sent: Thursday, July 11, 2013 6:04 PM
>> To: gps-talkusers@xxxxxxxxxxxxx
>> Subject: [gps-talkusers] cheap trial of Seeing Eye app?
>>
>> Hi all,
>> The features list on which people can vote made no mention of a
>> cheaper subscription option, and I did not write one in since that
>> seems more a pricing decision than an app feature. I just wanted to
>> remind Sendero that, at least from what I've seen, they are losing a
>> lot of business since people do not want to drop $70 on the hearsay of
>> others. The lack of a cheap subscription, or even a "lite" version of
>> the app with restricted features, is a major sticking point which
>> should, I feel, be addressed in addition to the app features now being
>> voted on.
>>
>>
>>
>> Have a great day,
>> Alex (msg sent from Mac Mini)
>> mehgcap@xxxxxxxxx
>>
>>
>>
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>>
>> Have a great day,
>> Alex (msg sent from Mac Mini)
>> mehgcap@xxxxxxxxx
>>
>>
>>
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>
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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