[gps-talkusers] Re: cheap trial of Seeing Eye app?
- From: "Michael May" <mikemay@xxxxxxxxxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Fri, 12 Jul 2013 12:36:28 -0700
There have been a number of excellent points people have voiced on this
topic. I appreciate Robert's point about the need for time using the app to
really learn how to make the most out of it. We have certainly seen that to
be the case with our other GPS products.
We did consider putting the monthly subscription idea on our voting list but
it is not a feature. Clearly, this is something some users want right now,
particularly before there is much user feedback on the app and we are
thinking about, perhaps not working tirelessly. I think existing users will
appreciate our efforts going into feature improvements first and foremost.
After all, we have made folks wait many months before releasing the app. It
will take time to make additions. Patience please.
Mike
-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Malver
Sent: Friday, July 12, 2013 3:53 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
I don't mind paying a price for accessibility, but when multiple people
state they want a monthly subscription to try the app, and then that feature
isn't listed in the top eight, IMO, it shows the company isn't truly
listening to what we as customers want. Mike said he wanted a monthly
subscription, but it was harder to implement than he thought. Does this mean
Senderro would rather program softball solutions into their products and
rely on their reputation and the words of others to sell their products? I
suspect so. If Senderro truly wanted a monthly membership option, then
instead of 'looking into it,' they would be 'working tirelessly to ensure we
are meeting the needs and desires of our current and future customers.'
I thought about posting a low review for this app based on my frustration
with Mr. May's wish to rely on reputation and review over customer wishes,
but I didn't because I realize most people don't know who I am and wouldn't
care how I reviewed the product, plus those people who love Senderro and are
going to buy it won't read the reviews anyway.
Besides, if there ever is a monthly license, and I do try it, I'm sure I'll
most likely end of buying it and wanting to give the app a high review. I'm
holding out for the optimistic outcome rather than voicing negativity on the
review page in the short run
-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Brandon Armstrong
Sent: Friday, July 12, 2013 12:37 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
Hello, I totally agree with what Mike said in this post. I too would also
like to see people discuss features and not write such poor reviews in the
App Store simply because of the price. I love the app, and I love what Mike
and Charles have done to make it worthwhile to get. I don't mind paying a
little bit of a price for accessibility.
Brandon Armstrong sent from my iPhone
On Jul 12, 2013, at 0:16, "Michael May" <mikemay@xxxxxxxxxxxxxxxx> wrote:
> It is true that Apple does not offer either trials or monthly
subscriptions.
> Suppliers have found ways to do this outside Apple and we will see
> what is involved in this. As I made clear in the podcast, we
> originally wanted to have a monthly subscription for this app but that
> was not as easy as I hoped.
>
> Also, as I said, 90% of apps do not turn a profit. Expecting the price
> to be lower than it is so that Sendero does not stay in business or
> does not improve features, is pretty short-sighted.
>
> There are other options for navigation information so if folks are not
> comfortable spending $69 based on Sendero's reputation of 13 years
> developing accessible GPS or the feedback of other users, vote with
> your credit card. The beauty of the market these days is that you have
> options and that is a very good thing. Many people think Seeing Eye
> GPS is an option but there are other choices. Heck, we even got
> complaints about the $4.99 price for Sendero Lookaround. Seems
embarrassing.
>
> I'd love to see the dialog get off the dirt cheap IOS price point and
> on to features and functionality.
>
>
>
>
> -----Original Message-----
> From: gps-talkusers-bounce@xxxxxxxxxxxxx
> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Hall
> Sent: Thursday, July 11, 2013 6:04 PM
> To: gps-talkusers@xxxxxxxxxxxxx
> Subject: [gps-talkusers] cheap trial of Seeing Eye app?
>
> Hi all,
> The features list on which people can vote made no mention of a
> cheaper subscription option, and I did not write one in since that
> seems more a pricing decision than an app feature. I just wanted to
> remind Sendero that, at least from what I've seen, they are losing a
> lot of business since people do not want to drop $70 on the hearsay of
> others. The lack of a cheap subscription, or even a "lite" version of
> the app with restricted features, is a major sticking point which
> should, I feel, be addressed in addition to the app features now being
voted on.
>
>
> Have a great day,
> Alex (msg sent from Mac Mini)
> mehgcap@xxxxxxxxx
>
>
>
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