[gps-talkusers] Re: cheap trial of Seeing Eye app?
- From: "Charles LaPierre" <charles@xxxxxxxxxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Fri, 12 Jul 2013 08:47:04 -0700
Hi Aaron,
Why would you say ".there is always Android if you don't want to pay for
apps."? The APH product on android called Nearby Explorer is $99.
I am somewhat surprised that currently Nearby Explorer have 5 out of 5 stars
with 2 reviews. Whereas Sendero's Seeing Eye GPS currently has 3 out of 5
stars and 22 reviews.
Charles LaPierre, CTO Sendero Group
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com
<http://www.accessiblegps.com/>
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Aaron Linson
Sent: Friday, July 12, 2013 8:22 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
I agree with Robert Carter. My thoughts are there is always Android if you
don't wanna pay for apps. You bought an iPhone so shut up and get your heads
out of the clouds about app prices they are what they are and if you don't
like it then switch to android otherwise just suck it up and pay for it. If
you think your not going to use it then don't buy it. Plain and simple.
Aaron Linson
Director and Producer for Audio
Fedora Outlier LLC
IOS and Android Accessibility Advocate
On Jul 12, 2013, at 11:13 AM, ROBERT CARTER <nc5rnc5r@xxxxxxxxx> wrote:
Hi,
I think that learning to work safely and efficiently with a GPS app involves
adopting it as part of your mobility toolkit. This adoption takes time and
effort. The rewards are hight but there are new skills and responsibilities
that must be mastered. It is rather like joining a gym to begin an exercise
program or going for a guide dog. A one time trial and probably anything
under a month really doesn't give one the necessary time to develop the
skills and habit of using the GPS software. I would argue that after only a
brief trial, many people would decide that a GPS app was not for them. If,
however, they had made an investment and stuck with it longer, they would
much more likely reap the benefits.
This is why I think a subscription model works for the Seeing Eye GPS
product. Making the financial investment makes people more likely to make
the effort to really learn and get good at using such a product.
At around 8.5 cents a day, I don't think the three year subscription is
unreasonable for a fully accessible GPS app.
Robert Carter
On Jul 12, 2013, at 7:37 AM, Alex Hall <mehgcap@xxxxxxxxx> wrote:
My point was not to complain about the pricing. I even stated in my message
that I think the app's price is fair. My point was simply that many feel the
price is too high without a way to evaluate the app first, to make sure it
will work for them and is worth the price. Yes, $70, or even $130, is very
cheap for a blindness-specific gps app, and yes, Sendero has its reputation.
However, many have never used another Sendero navigation product since
braille notetakers are quite expensive and iOS devices are relatively cheap,
so you get a lot of people new to Sendero suddenly being asked to drop a
large sum of money on an app they can't test out first.
I'm glad to see Sendero will look into this, and I do understand that it
will be more difficult than it could be since they will have to create the
back-end solution themselves. Once again, my only intent in writing my
original message was to point out that, on twitter, mailing lists, and other
places, I see a lot of people not trying the app precisely because they
can't *try* it, only buy it for a relatively high price. To reiterate, I
feel the asking price is completely fair so long as you know the app will
meet your needs and be worth it; it is the inability to determine said
worthiness I wanted to point out. I did not mean to stir up anything.
On Jul 12, 2013, at 7:16 AM, Kelly Pierce <kellytalk@xxxxxxxxx> wrote:
Mike May is right. I'm getting sick of all the bitching about
pricing. Disability specific accessible technology usually has a
higher price than mainstream offerings. Yesterday, I got creative and
thought about solutions for the Seeing Eye app price. I redeemed
credit card rewards for $75 in iTunes gift cards. These can be used
in the app store to buy apps. If folks want a price reduction, they
can get one through free or heavily discounted iTunes gift cards.
Many people want to dump these and they can be bought on Craig's List
for pennies on the dollar. There are real ways to have a dirt cheap
iOS Seeing Eye app while at the same time supporting the developers
who made this substantial access possible.
Kelly
On 7/12/13, Michael Malver <mmalver@xxxxxxxxx> wrote:
I don't mind paying a price for accessibility, but when multiple people
state they want a monthly subscription to try the app, and then that
feature
isn't listed in the top eight, IMO, it shows the company isn't truly
listening to what we as customers want. Mike said he wanted a monthly
subscription, but it was harder to implement than he thought. Does this
mean
Senderro would rather program softball solutions into their products and
rely on their reputation and the words of others to sell their products? I
suspect so. If Senderro truly wanted a monthly membership option, then
instead of 'looking into it,' they would be 'working tirelessly to ensure
we
are meeting the needs and desires of our current and future customers.'
I thought about posting a low review for this app based on my frustration
with Mr. May's wish to rely on reputation and review over customer wishes,
but I didn't because I realize most people don't know who I am and wouldn't
care how I reviewed the product, plus those people who love Senderro and
are
going to buy it won't read the reviews anyway.
Besides, if there ever is a monthly license, and I do try it, I'm sure I'll
most likely end of buying it and wanting to give the app a high review. I'm
holding out for the optimistic outcome rather than voicing negativity on
the
review page in the short run
-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Brandon Armstrong
Sent: Friday, July 12, 2013 12:37 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: cheap trial of Seeing Eye app?
Hello, I totally agree with what Mike said in this post. I too would also
like to see people discuss features and not write such poor reviews in the
App Store simply because of the price. I love the app, and I love what Mike
and Charles have done to make it worthwhile to get. I don't mind paying a
little bit of a price for accessibility.
Brandon Armstrong sent from my iPhone
On Jul 12, 2013, at 0:16, "Michael May" <mikemay@xxxxxxxxxxxxxxxx> wrote:
It is true that Apple does not offer either trials or monthly
subscriptions.
Suppliers have found ways to do this outside Apple and we will see
what is involved in this. As I made clear in the podcast, we
originally wanted to have a monthly subscription for this app but that
was not as easy as I hoped.
Also, as I said, 90% of apps do not turn a profit. Expecting the price
to be lower than it is so that Sendero does not stay in business or
does not improve features, is pretty short-sighted.
There are other options for navigation information so if folks are not
comfortable spending $69 based on Sendero's reputation of 13 years
developing accessible GPS or the feedback of other users, vote with
your credit card. The beauty of the market these days is that you have
options and that is a very good thing. Many people think Seeing Eye
GPS is an option but there are other choices. Heck, we even got
complaints about the $4.99 price for Sendero Lookaround. Seems
embarrassing.
I'd love to see the dialog get off the dirt cheap IOS price point and
on to features and functionality.
-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Hall
Sent: Thursday, July 11, 2013 6:04 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] cheap trial of Seeing Eye app?
Hi all,
The features list on which people can vote made no mention of a
cheaper subscription option, and I did not write one in since that
seems more a pricing decision than an app feature. I just wanted to
remind Sendero that, at least from what I've seen, they are losing a
lot of business since people do not want to drop $70 on the hearsay of
others. The lack of a cheap subscription, or even a "lite" version of
the app with restricted features, is a major sticking point which
should, I feel, be addressed in addition to the app features now being
voted on.
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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