[access-uk] Re: Fw: Disabled People and Chip and Pin
- From: "goshawk" <goshawk@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 25 Mar 2006 15:05:01 -0000
I do not read braille, and natwest will not either tell me over the phone or
send it to me by tape or email.
to get to the branch and back would set me back about £12 in cab fairs, and
they won't even refund those, and I don't really see why I should pay that
out just because they are to stupid to realise that I need that info either
by phone or by tape or email, and that is just one card, so if I did that
for all 5 of my cards we would be talking about an outlay of around £50, and
that's assuming all the companies have places in this aeria I could go to
get that info, and I definitely am not happy about forking out £50 for 5
lousy sets of numbers that these people could easily tell me by phone if
they would stop being so burocratic for once.
Simon
----- Original Message -----
From: "kevin and emma" <kream@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, March 25, 2006 2:31 PM
Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin
> hi simon, the online bank cahoot always send such info in braille if you
ask
> them. also, my local branch of HSBC are happy to take me aside to one of
> those cubical areas they use to tell me my pin quietly, if needed.
> one thing that bugs me about the section of people who complain about chip
> and pin, is the "it's another number to remember!" brigade. the number for
C
> and P is the same one you use in cash machines. so if you use them, then
> whats there to complain about? smile.
> the vast majority of chip and pin keypads i've come across are laid out
the
> same, but i have come across the odd one that is completely different.
still
> more consistancy in chip and pin keypads than in ATM's though! smile.
> Kevin - owner of the audyssey gamers discussion list at:
> www.audyssey.org
> contact me via email/msn:
> kream@xxxxxxxxxxxx
> ----- Original Message -----
> From: "goshawk" <goshawk@xxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, March 25, 2006 1:13 PM
> Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin
>
>
> > the problem with chip&pin that I as a totally blind person have is that
> none
> > of the banks/credit card companies will tell you the pin, so how are you
> > supposed to use it if no one will tell you what it is or supply it in
> > accessible formats?
> > it is the same with the number on the back of cards that a lot of places
> ask
> > for now, none of the banks/card companies will give a blind person that
> info
> > either.
> >
> > Simon
> >
> >
> >
> > ----- Original Message -----
> > From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Sent: Saturday, March 25, 2006 11:59 AM
> > Subject: [access-uk] Re: Fw: Disabled People and Chip and Pin
> >
> >
> > > Hi.
> > >
> > > While I am glad of the information here, I do wish there wasn't such a
> > > negative light shed on chip and pin. It is a great system, and a
better
> > > alternative than the signature in my view, which is easy to forge. I
do
> > > appreciate that some people can't use it, but there seems to be this
> thing
> > > that the blind can't use it also. For goodness' sake, it is just like
> > > dialing a telephone, and so long as you remember the PIN, you're OK
for
> > the
> > > most part.
> > >
> > > An even better system I saw recently, was in the USA. They want a
piece
> > of
> > > ID before you can use your credit card, such as a driving licence, or
> > > passport. I thought this too was a good system.
> > >
> > > All the best
> > > --
> > > Computer Room Services: the long cane for blind computer users.
> > > Telephone Low-call: 08452 606 277
> > > International: +44(0)1438 742286,
> > > Fax: +44(0)1438 759589
> > > mobile: +44(0)7956 334938,
> > > Email: mailto:Steve@xxxxxxxxxxxxxx
> > > Web site: http://www.comproom.co.uk
> > >
> > > -----Original Message-----
> > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
> > Of
> > > David Quarmby
> > > Sent: 25 March 2006 08:09
> > > To: access-uk@xxxxxxxxxxxxx
> > > Subject: [access-uk] Fw: Disabled People and Chip and Pin
> > >
> > > For information; please circulate
> > >
> > > ----- Original Message -----
> > > From: "Peter Purton" <PPurton@xxxxxxxxxx>
> > > To: "Bruce Birchall" <BruceBirchall@xxxxxxxxxxx>; "David Quarmby
> (E-mail)"
> > > <quarmby@xxxxxxxxxxxx>; "Gail Cartmail"
> > <gail.cartmail@xxxxxxxxxxxxxxxxxx>;
> > > "Gareth Davies (E-mail)" <gareth.davies59@xxxxxxxxxxxxx>; "John
> Wagstaff"
> > > <JOHN.WAGSTAFF106@xxxxxxxxxxx>; "Les Woodward"
> > <les.woodward@xxxxxxxxxxxxx>;
> > > "Mandy Hudson" <mandy8@xxxxxxxxxxx>; "Mark Fysh (E-mail)"
> > > <markfysh@xxxxxxx>; "Mark Fysh2" <mark.fysh@xxxxxxxxxxxxxxxxxx>; "Mike
> > > Johnson (E-mail)" <michael.johnson@xxxxxxxxxxxxxxxxxxxxxxxxx>;
"Patrick
> > > Williams" <patrickwilliams45@xxxxxxxxxxx>; "Patrick Williams"
> > > <patrict_m@xxxxxxxxxxxxxxxx>; "Patrick Williams"
> > > <patrick.williams@xxxxxxxxxxxxx>; "Phil Madelin (E-mail)"
> > <phil@xxxxxxxxxx>;
> > > "Richard Cook" <findcook@xxxxxxxxxxx>; "Richard Rieser (E-mail)"
> > > <r.rieser@xxxxxxxxxxxxx>; "Sasha Callaghan (E-mail)"
> > > <rosalba6@xxxxxxxxxxxxxx>; "Tony Snedden (E-mail)"
> > > <tony@xxxxxxxxxxxxxxxxxxxx>; "Adolphus Ojinnaka (E-mail)"
> > > <a.ojinnaka@xxxxxxxxxxxxxxxxx>; "Andrea Jones (E-mail)"
> > > <andrea.jones@xxxxxxxxxxxxxxxxxx>; "Aveen McHugh (E-mail)"
> > > <aveen@xxxxxxxxxxxxx>; "Bas Morris (E-mail)"
> <basmorris@xxxxxxxxxxxxxxxx>;
> > > "Bukky Akinwale (E-mail)" <b.akinwale@xxxxxxxxxxxx>; "Carola Towle
> > (E-mail)"
> > >
> > > <c.towle@xxxxxxxxxxxx>; "Christine Payne (E-mail)"
> <cpayne@xxxxxxxxxxxxx>;
> > > "Clare Baker (E-mail)" <clare.baker@xxxxxxxxxxxxxxxxxx>; "Dave Parr"
> > > <Dave.Parr@xxxxxxxxxxxxxxxxxxxxxxx>; "David Cormack (E-mail)"
> > > <dcormack@xxxxxxxxxxxx>; "Derek Walker" <DWalker@xxxxxxxxxx>; "Doris
> > > Henderson" <do.l.henderson@xxxxxxxxxxxxxxx>; "Elizabeth Jude (E-mail)"
> > > <diageo.staff.association@xxxxxxxxxx>; "Gary Williams (E-mail)"
> > > <g.williams@xxxxxxxxxxxx>; "Gill Mayo (E-mail)" <gillianm@xxxxxxx>;
> > "Gloria
> > > Foran (E-mail)" <g.foran@xxxxxxxxxxxx>; "Guy Collis (E-mail)"
> > > <g.collis@xxxxxxxxxxxx>; "Howard Llewellyn (E-mail)"
> > > <hpllewellyn@xxxxxxxxxxx>; "Janice Turner (E-mail)"
> > <jturner@xxxxxxxxxxxx>;
> > > "Jeff Grist (E-mail)" <jgrist.gosw@xxxxxxxxxxxxxxxxxxxxx>; "Jennifer
> Moses
> > > (E-mail)" <jennifer.moses@xxxxxxxxxxxxxxxxxx>; "Jo Bird (E-mail)"
> > > <joanne.bird@xxxxxxxxxxxx>; "Joe Mann (E-mail)"
<nlbd@xxxxxxxxxxxxxxxx>;
> > > "John Docherty (E-mail)" <john.docherty@xxxxxxxxxx>; "Karen Cole
> (E-mail)"
> > > <karen.cole@xxxxxxxxxxxx>; "Kate Heasman (E-mail)"
> > <kheasman@xxxxxxxxxxxxx>;
> > > "Kate Moran (E-mail)" <morank@xxxxxxxxxx>; "Liane Venner (E-mail)"
> > > <l.venner@xxxxxxxxxxxx>; "Maud Hagan (E-mail)"
> > > <maud.hagan@xxxxxxxxxxxxxxxxxx>; "Megan Dobney (E-mail)"
> > <megan@xxxxxxxxxx>;
> > > "Mike Smith (E-mail)" <mike@xxxxxxxxxxxxxxxx>; "Muriel Mayor (E-mail)"
> > > <mmayor@xxxxxxxxxxx>; "Pat Campbell (E-mail)" <patc@xxxxxxxxxx>; "Pat
> > > Wilkinson (E-mail)" <p.wilkinson@xxxxxxxxxx>; "Patrick Roach (E-mail)"
> > > <patrick.roach@xxxxxxxxxxxxxxxxxx>; "Paul Dunn"
> > <pauldunn@xxxxxxxxxxxxxxx>;
> > > "Pauline Anderson (E-mail)"
> > <pauline.anderson@xxxxxxxxxxxxxxxxxxxxxxxxxxx>;
> > > "Pauline Bartlett (E-mail)" <pbartlett@xxxxxxxxxxxxx>; "Peter O'Brien"
> > > <POBrien@xxxxxxxxxx>; "Rachael Maskell (E-mail)"
> > > <rachael.maskell@xxxxxxxxxxxxxxxxxx>; "Rehana Azam (E-mail)"
> > > <rehana.azam@xxxxxxxxxx>; "Ro Marsh (E-mail)" <ro@xxxxxxxxxx>; "Ruth
> Cross
> > > (E-mail)" <ruth.cross@xxxxxxxxxxxx>; "Ruth Stoney (E-mail)"
> > > <ruth.stoney@xxxxxxxxxxxx>; "Samidha Garg (E-mail)"
<s.garg@xxxxxxxxxx>;
> > > "Sandi Maile (E-mail)" <sandie.maile@xxxxxxxxxxxxxxx>; "Sharon Allen
> > > (E-mail)" <sallen@xxxxxxxxxxxx>; "Sharon Greene (E-mail)"
> > > <s.greene@xxxxxxxxxxxx>; "Stephen Smith (E-mail)"
> > > <stephen.smith@xxxxxxxxxxxxxxxxxx>; "Sue Davey (E-mail)"
> > > <sue.davey@xxxxxxxxxxxx>; "Tonia Williams (E-mail)"
> > > <t.williams@xxxxxxxxxxxx>; "TUC Library (E-mail)"
> > <tuclib@xxxxxxxxxxxxxxx>;
> > > "Tyne Henney" <THenney@xxxxxxxxxx>; "Veronica Rankin (E-mail)"
> > > <vrankin@xxxxxxxxxx>; "Yasmin Khan (E-mail)" <yasmin.khan@xxxxxxxxxx>
> > > Sent: Friday, March 24, 2006 3:24 PM
> > > Subject: Disabled People and Chip and Pin
> > >
> > >
> > > The TUC has been supporting the Disability Rights Commission in its
work
> > to
> > > prevent discrimination against disabled people - especially learning
> > > disabled people - through the adoption of chip and pin technology.
> Having
> > > failed to make real progress in discussion with the banks etc, the DRC
> is
> > > now considering legal action if suitable cases can be identified.
> > >
> > > They have asked the TUC for help in identifying individuals who may
have
> > > suffered discrimination through the failure of suppliers to accept
> > > alternatives to Chip and Pin.
> > > They ask anyone with a possible case to first contact the DRC
Helpline,
> > > 08457 622633 (textphone 08457 622644, fax 08457 778878) - helpline
> > advisers
> > > will discuss the case with the caller and if appropriate pass it on to
> the
> > > legal team.
> > > Please can you circulate this information through any networks and
> > encourage
> > > anyone - especially a learning disabled member - with a possible case,
> to
> > > contact the DRC helpline.
> > > Thanks,
> > > Peter Purton
> > > Policy Officer, Disability, Lesbian, Gay, Bisexual Transgender Rights
> > > Equality & Employment Rights Department, TUC tel. 020 7467 1271 email
> > > ppurton@xxxxxxxxxx
> > >
> > > Visit the website www.tuc.org.uk/changingtimes
> > >
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