[access-uk] Re: opinions wanted
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 19 Apr 2012 15:38:01 +0100
Was a senior management person contacted at RNIB with regard to this? Maybe
the matter needs to be taken a level higher than the Sales Representative or
communicating on-line.
----- Original Message -----
From: Clive.Lever@xxxxxxxxxxx
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, April 19, 2012 3:24 PM
Subject: [access-uk] Re: opinions wanted
Hello,
I agree with you. They should abide by their own advice, that a blind or
partially-sighted person is entitled to receive information in their preferred
format wherever possible. If they refuse, they should have a darn good reason
for it, and should let you know what it is, but they must think about how to
say yes before they think about saying no. They are the leaders. If they can't
set the example, how can they expect others to follow it?
Regards,
Clive
Clive Lever
Diversity and Equality Officer
Kent County Council
Office: 01622 221163
Email: clive.lever@xxxxxxxxxxx
Kent County Council
Room 2.35A
Sessions House
Maidstone, Kent.
ME14 1XQ
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 19 April 2012 15:17
To: access u k
Subject: [access-uk] opinions wanted
Hello to all
Can I run this pass everyone and would like opinions please.
We were going to buy a product from R N I B but did not in the end go
through with the purchase, reason being that they could not give us audio
instructions. nor could they provide braille but that would not help as we are
not competent readers.
This organisation are all too ready to make others provide alternate formats
but don't do it themselves.
We are totally disgusted. surely they should act by example.
Hazel & Kim
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