[access-uk] Re: opinions wanted

  • From: "Sandra Heaton" <sandra@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 19 Apr 2012 16:01:31 +0100


Yes I feel the same!  surely they should be providing this service?  I am 
surprised at the RNIB 


Sandra 
Braille Greeting Cards
www.braille-greetings-cards.co.uk

  ----- Original Message ----- 
  From: Eleanor Burke 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Thursday, April 19, 2012 3:36 PM
  Subject: [access-uk] Re: opinions wanted 


  Well what about electronic instructions.  You do not say what the product is, 
would that not help those of us reading this? perhaps not, it is the principle 
you are discussing.  There is presumably print instructions, surely they can 
scan that in and make the instructions available electronically.
    ----- Original Message ----- 
    From: Hazel & Kim Darvell 
    To: access u k 
    Sent: Thursday, April 19, 2012 3:17 PM
    Subject: [access-uk] opinions wanted 



    Hello to all 

    Can I run this pass everyone and would like opinions please.

    We were going to buy a product from R N I  B but did not in the end go 
through with the purchase, reason being that they could not give us audio 
instructions. nor could they provide braille but that would not help as we are 
not competent  readers.

    This organisation are all too ready to make others provide alternate 
formats but don't do it themselves.

    We are totally disgusted. surely they should act by example.

    Hazel & Kim 

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