[access-uk] Re: opinions wanted

  • From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 20 Apr 2012 09:55:32 +0100

Whatever was the reason they gave for not giving you instructions?

I wouldn't be happy with such a response and would take it to the top if needed.

--
Carol P
---- Original Message ----
From: Hazel & Kim Darvell
To: access u k
Sent: Thursday, April 19, 2012 3:17 PM
Subject: [access-uk] opinions wanted

> Hello to all
> 
> Can I run this pass everyone and would like opinions
> please. 
> 
> We were going to buy a product from R N I  B but did not
> in the end go through with the purchase, reason being
> that they could not give us audio instructions. nor could
> they provide braille but that would not help as we are
> not competent  readers.    
> 
> This organisation are all too ready to make others
> provide alternate formats but don't do it themselves. 
> 
> We are totally disgusted. surely they should act by
> example. 
> 
> Hazel & Kim

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