[access-uk] Re: opinions wanted
- From: "Barry Hill" <barry.hill3@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 20 Apr 2012 06:40:54 +0100
They should definitely provide instructions in alternative formats for their
own products, but the RNIB are resellers of many of the products they sell,
so I would have thought that it is really down to the original manufacturers
to provide the alternative format. Still, the RNIB should insist that it is
part of their practice as a reseller that all manufacturers provide
instructions in alternative formats.
Cheers
Barry
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hazel & Kim Darvell
Sent: 19 April 2012 3:17 PM
To: access u k
Subject: [access-uk] opinions wanted
Hello to all
Can I run this pass everyone and would like opinions please.
We were going to buy a product from R N I B but did not in the end go
through with the purchase, reason being that they could not give us audio
instructions. nor could they provide braille but that would not help as we
are not competent readers.
This organisation are all too ready to make others provide alternate formats
but don't do it themselves.
We are totally disgusted. surely they should act by example.
Hazel & Kim
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