[access-uk] Re: lakelands catalogue
- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Aug 2005 11:38:31 +0100
Derek,
As I understand it, if it's a personal issue about which someone is
writing then they should respond to putting their letter of a personal
nature (hospital appointment, money matters etc., etc.) into your
preferred format. No, of course they don't do it! However, with a
general matter, such as access to catalogues, I understand the
requirement is only that they should be accessible. If I have this
wrong, folks, please correct me.
Sometimes I take an easy option, look on the WEB, find what I want and
then, when appropriate, call the company to get them to place an order
for me. You might want to do the same.
--
Carol
carol.pearson@xxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Derek Hornby
Sent: Wednesday, August 17, 2005 11:00 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: lakelands catalogue
Hi Kevin
You said:
"i'd also have to say i thought their reply reasonable. their catalogue
does change a lot and as you contacted them via email, it's safe to
assume you have access to the catalogue online"
Not really, as not everyone that uses email is happy to use internet
shopping sites.
You also said:
"don't forget the DDA states access to material in an *accessible*
format. it doesn't specify it has to be a *preferred* format."
If a company like an airline tells a blind person that is able to walk:
"you must use this wheelchair"
would you support that policy and if not why not?"
So I take it you do agree that the blind persons has right to *prefer*
to walk, even though it would be easier for the staff, if the wheel
chair was used.
Surly it's just same sort of logic when we discuss the rights and
wrongs of Braille.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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