Hi Kevin You said: "i'd also have to say i thought their reply reasonable. their catalogue does change a lot and as you contacted them via email, it's safe to assume you have access to the catalogue online" Not really, as not everyone that uses email is happy to use internet shopping sites. You also said: "don't forget the DDA states access to material in an *accessible* format. it doesn't specify it has to be a *preferred* format." If a company like an airline tells a blind person that is able to walk: "you must use this wheelchair" would you support that policy and if not why not?" So I take it you do agree that the blind persons has right to *prefer* to walk, even though it would be easier for the staff, if the wheel chair was used. Surly it's just same sort of logic when we discuss the rights and wrongs of Braille. Regards, Derek e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq