[access-uk] Re: lakelands catalogue
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Aug 2005 11:07:00 +0100
All true...provided their website is fully accessible to people using
screen-readers / magnification software...which I don't know if it is or
isn't but this is the danger. I personally want as much as I can get
via email / websites but what I don't then want is to be confronted by
an inaccessible website...that I would class as discrimination.
Just throwing that into the pot!
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Tink Watson
Sent: 17 August 2005 10:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: lakelands catalogue
Derek,
With respect to the DDA, I don't believe that this would be
considered discriminatory. The service is being provided in an
accessible format, over the Internet. The law only requires that a
service be provided accessibly and that this may include offering
alternative formats of material.
Tink.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Derek Hornby
Sent: 17 August 2005 02:09
To: access-uk
Subject: [access-uk] lakelands catalogue
Hi all
I have asked Lakeland whether they offer a Braille catalogue. Here is
the reply, do any of you think they are discriminating given that they
do offer print hard copy catalogues and even on tape.
------------------------------------------------------------------------
---
Thank you for contacting us with a request that we produce our
Christmas
catalogue in Braille. This is not something we are generally asked
for,
in fact yours is the only request I am aware of in recent years.
I notice that you have asked us to e mail you rather than ring,
which suggests to me that you have Braille reading facilities on your
PC. Although our current website does not provide these facilities, our
new website which goes live in the middle of September will be Braille
compatible.
All our catalogues feature on our website, including our
Christmas ones. This will be the best way for you to access our products
as catalogues quickly become out of date whereas our website is
constantly updated and can give you instant information on stock
availability.
With kind regards.
Yours sincerely,
Elaine Greenwood
Director of Marketing.
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