[gps-talkusers] Re: communicating productively about the Seeing Eye app
- From: "M. Taylor" <mktay@xxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Sat, 5 Jul 2014 19:47:24 -0700
Hello Everyone,
This is Mark.
I have been pushing my Apple Cart for over 6 years now and before then, I
was viewing the world through Windows Mobile.
Those of you who know me know that I do not and have never pandered to, or
been a proverbial fan boy of, any one company or product.
So, when I say that I either like or dislike a product, my conclusion is
based on my direct, and what I believe to be, impartial" experience.
Over the past seven years or so, I think I've been most critical of those
apps claiming to be GPS solutions for the blind and low vision. With the
singularly distinctive exception of Seeing Eye GPS, none, and I do mean
none, of the iOS-based GPS software solutions have provided the kind of GPS
accuracy and navigation feedback necessary in order for me to place my trust
in them when traveling alone.
Seeing Eye GPS is simply the finest GPS navigation software solution on iOS
for those of us who are either blind or low vision.
I cannot count the number of times, since I've installed it on my device,
that I have blessed Mike May and the Sendero team for developing this app as
it has reduced my travel stress level by about 1000%.
Of course everyone's mileage will vary but the bottom line is that Sendero
has set a standard that will forever change the yardstick by which we, as
visually impaired consumers, will measure future GPS navigation software
solutions for the visually impaired.
From the bottom of my heart, thank you, Mike.
Most Sincerely,
mark
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael May
Sent: Saturday, July 05, 2014 4:21 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] communicating productively about the Seeing Eye app
Hello List,
I would like to address the recent emails about the Seeing Eye app in two
parts. First I will talk about productive communications and separately
about specific map data and feature items.
There is nothing to be gained by insulting a person especially using
profanity. Neither are allowed on this list. Most importantly, those type of
comments are not going to make an app improve. Sendero welcomes all
respectful feedback on this list or privately.
Anyone who knows me personally or who knows Sendero can testify to the fact
that Sendero does listen. Just because we cant do something about an issue
doesnt mean we arent hearing you. The mere fact that several of us monitor
and respond on this list should be strong indication of our commitment.
In fact, Sendero would never have created an iPhone app if it werent for
users urging us to do so. There is little value in a for-profit company
having a low volume low priced app. The money just isnt there to be
profitable. The American Printing House for the Blind is a large nonprofit
that doesnt have to make Nearby Explorer app pay for itself. Some users
complain about $69 being a high price for our app but this doesnt come
close to paying for the initial development or future development. Only the
most benevolent for-profit companies can justify creating an accessibility
app.
I am very sorry to hear about these experiences of the Seeing Eye app not
working well for some of you. I use it every day quite successfully and we
hear the same from many users. We will have a new release shortly at this
anniversary of the first release and I will be curious to hear how that
impacts those of you not liking the TomTom maps.
I will comment further once that update is out.
Mike
Sendero Group, Davis California
Developers of accessible GPS
Sendero Phone: 888-757-6810, extension 101
Home Office: 530-757-6900
Email: MikeMay@xxxxxxxxxxxxxxxx
Sendero web: http://www.senderogroup.com
General GPS web: http://www.AccessibleGPS.com
Mike May Personal: http://www.CrashingThrough.com
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