[gps-talkusers] Re: communicating productively about the Seeing Eye app

  • From: Kawal Gucukoglu <kglists@xxxxxxxxxx>
  • To: "gps-talkusers@xxxxxxxxxxxxx" <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Sun, 06 Jul 2014 04:55:34 +0100

Morning.

I thought I'd share some comments here.

My first experience with GPS was GEO for windows. At that particular time, 
there were not many products specifically for the blind, so with that in mind, 
we should be proud of Sendero Group having vision to think of what a person's 
needs might be bearing in mind all visually impaired people have different 
travelling needs. as yet, even though apps are being produced for the I phone, 
none have come close to what Sendero team have developed thus far. Every app at 
the present time has it's strengths and weaknesses. 

I would like to make some suggestions to the Sendero Group team.

Those of us who have used blind Square no how good it is when the I phone is 
locked. So, if users want the same experience, and bearing in mind that Sendero 
Group have to get other organisations to fund their project, I believe it would 
be advantageous if the developer of blind square who has been very active on 
this list, could work with Sendero group in improving the experience of when 
the screen is locked on the I phone. Perhaps, the developer of Blind square 
could help with funding the development of the sendero group app for this 
purpose although I know the dofeloper's thinking about how in his view he likes 
othe! apps to provide turn by turn instructions. 

I'd also like to point out, there are many ways of buying the Sendero froduct, 
as one can have a monthly subscription as those of you who say that a three 
year subscription is expensive, do not have to make that particular 
committment. 

I hope that when future developments are made that it will also be passed to 
the RNIB Navigator which I use. I have only heard praise for this particular 
app with in the UK market thus far.

May you all have a peaceful weekend and please remember if you want 
improvements, courtesy goes a long way and healthy debate.

Kawal.



_______


If you receive this message from KGlists@xxxxxxxxxx, for a personal response, 
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> On 6 Jul 2014, at 03:47 am, "M. Taylor" <mktay@xxxxxxxx> wrote:
> 
> Hello Everyone,
> 
> This is Mark.
> 
> I have been pushing my Apple Cart for over 6 years now and before then, I
> was viewing the world through Windows Mobile.
> 
> Those of you who know me know that I do not and have never pandered to, or
> been a proverbial fan boy of, any one company or product.  
> 
> So, when I say that I either like or dislike a product, my conclusion is
> based on my direct, and what I believe to be, impartial" experience.  
> 
> Over the past seven years or so, I think I've been most critical of those
> apps claiming to be GPS solutions for the blind and low vision.  With the
> singularly distinctive exception of Seeing Eye GPS, none, and I do mean
> none, of the iOS-based GPS software solutions have provided the kind of GPS
> accuracy and navigation feedback necessary in order for me to place my trust
> in them when traveling alone.
> 
> Seeing Eye GPS is simply the finest GPS navigation software solution on iOS
> for those of us who are either blind or low vision.  
> 
> I cannot count the number of times, since I've installed it on my device,
> that I have blessed Mike May and the Sendero team for developing this app as
> it has reduced my travel stress level by about 1000%.  
> 
> Of course everyone's mileage will vary but the bottom line is that Sendero
> has set a standard that will forever change the yardstick by which we, as
> visually impaired consumers, will measure future GPS navigation software
> solutions for the visually impaired.
> 
> From the bottom of my heart, thank you, Mike.
> 
> Most Sincerely,
> 
> mark 
> 
> From: gps-talkusers-bounce@xxxxxxxxxxxxx
> [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael May
> Sent: Saturday, July 05, 2014 4:21 PM
> To: gps-talkusers@xxxxxxxxxxxxx
> Subject: [gps-talkusers] communicating productively about the Seeing Eye app
> 
> Hello List,
> 
> I would like to address the recent emails about the Seeing Eye app in two
> parts. First I will talk about productive communications and separately
> about specific map data and feature items.
> 
> There is nothing to be gained by insulting a person especially using
> profanity. Neither are allowed on this list. Most importantly, those type of
> comments are not going to make an app improve. Sendero welcomes all
> respectful feedback on this list or privately.
> 
> Anyone who knows me personally or who knows Sendero can testify to the fact
> that Sendero does listen. Just because we can’t do something about an issue
> doesn’t mean we aren’t hearing you. The mere fact that several of us monitor
> and respond on this list should be strong indication of our commitment.
> 
> In fact, Sendero would never have created an iPhone app if it weren’t for
> users urging us to do so. There is little value in a for-profit company
> having a low volume low priced app. The money just isn’t there to be
> profitable. The American Printing House for the Blind  is a large nonprofit
> that doesn’t have to make Nearby Explorer app pay for itself. Some users
> complain about $69 being a high price for our app but this doesn’t come
> close to paying for the initial development or future development. Only the
> most benevolent for-profit companies can justify creating an accessibility
> app.
> 
> I am very sorry to hear about these experiences of the Seeing Eye app not
> working well for some of you. I use it every day quite successfully and we
> hear the same from many users. We will have a new release shortly at this
> anniversary of the first release and I will be curious to hear how that
> impacts those of you not liking the TomTom maps. 
> 
> I will comment further once that update is out.
> 
> Mike
> 
> 
> Sendero Group, Davis California
> Developers of accessible GPS
> Sendero Phone: 888-757-6810, extension 101
> Home Office: 530-757-6900
> Email: MikeMay@xxxxxxxxxxxxxxxx
> Sendero web: http://www.senderogroup.com
> General GPS web: http://www.AccessibleGPS.com
> Mike May Personal: http://www.CrashingThrough.com
> 
> 
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> 
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