I couldn't have said it better! Great job both composing this message, and the app. -----Original Message----- From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of M. Taylor Sent: Saturday, July 05, 2014 10:47 PM To: gps-talkusers@xxxxxxxxxxxxx Subject: [gps-talkusers] Re: communicating productively about the Seeing Eye app Hello Everyone, This is Mark. I have been pushing my Apple Cart for over 6 years now and before then, I was viewing the world through Windows Mobile. Those of you who know me know that I do not and have never pandered to, or been a proverbial fan boy of, any one company or product. So, when I say that I either like or dislike a product, my conclusion is based on my direct, and what I believe to be, impartial" experience. Over the past seven years or so, I think I've been most critical of those apps claiming to be GPS solutions for the blind and low vision. With the singularly distinctive exception of Seeing Eye GPS, none, and I do mean none, of the iOS-based GPS software solutions have provided the kind of GPS accuracy and navigation feedback necessary in order for me to place my trust in them when traveling alone. Seeing Eye GPS is simply the finest GPS navigation software solution on iOS for those of us who are either blind or low vision. I cannot count the number of times, since I've installed it on my device, that I have blessed Mike May and the Sendero team for developing this app as it has reduced my travel stress level by about 1000%. Of course everyone's mileage will vary but the bottom line is that Sendero has set a standard that will forever change the yardstick by which we, as visually impaired consumers, will measure future GPS navigation software solutions for the visually impaired. From the bottom of my heart, thank you, Mike. Most Sincerely, mark From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael May Sent: Saturday, July 05, 2014 4:21 PM To: gps-talkusers@xxxxxxxxxxxxx Subject: [gps-talkusers] communicating productively about the Seeing Eye app Hello List, I would like to address the recent emails about the Seeing Eye app in two parts. First I will talk about productive communications and separately about specific map data and feature items. There is nothing to be gained by insulting a person especially using profanity. Neither are allowed on this list. Most importantly, those type of comments are not going to make an app improve. Sendero welcomes all respectful feedback on this list or privately. Anyone who knows me personally or who knows Sendero can testify to the fact that Sendero does listen. Just because we cant do something about an issue doesnt mean we arent hearing you. The mere fact that several of us monitor and respond on this list should be strong indication of our commitment. In fact, Sendero would never have created an iPhone app if it werent for users urging us to do so. There is little value in a for-profit company having a low volume low priced app. The money just isnt there to be profitable. The American Printing House for the Blind is a large nonprofit that doesnt have to make Nearby Explorer app pay for itself. Some users complain about $69 being a high price for our app but this doesnt come close to paying for the initial development or future development. Only the most benevolent for-profit companies can justify creating an accessibility app. I am very sorry to hear about these experiences of the Seeing Eye app not working well for some of you. I use it every day quite successfully and we hear the same from many users. We will have a new release shortly at this anniversary of the first release and I will be curious to hear how that impacts those of you not liking the TomTom maps. I will comment further once that update is out. Mike Sendero Group, Davis California Developers of accessible GPS Sendero Phone: 888-757-6810, extension 101 Home Office: 530-757-6900 Email: MikeMay@xxxxxxxxxxxxxxxx Sendero web: http://www.senderogroup.com General GPS web: http://www.AccessibleGPS.com Mike May Personal: http://www.CrashingThrough.com To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.